Workshop Manager

Workshop Manager ( HGV Dealership) circa -50K Per annum. Days shift, 7am - 5.30pm, 28 days holding - increasing with service, Overtime when required.
Location of the Workshop Manager position: near Elland
As a proactive member of the dealership''s team, you will be responsible for overseeing the daily operations of the workshop, ensuring efficient workflow, managing resources, maintaining quality standards and always ensuring customer satisfaction. Can communicate in a courteous and professional manner at all levels.

Responsibilities of the Workshop Manager.

• Manage the day-to-day operations of the commercial vehicle workshop, ensuring all work is completed to the highest standards.
• Oversee job card quality control and ensure all documentation is audit-ready and compliant with internal and external standards.
• Allocate work to technicians based on skills and availability, ensuring maximum workshop productivity.
• Work with dealership systems such as SAP, ASSIST, IDM, APD, ANS, and Time Management to manage workflow and reporting.
• Liaise professionally and promptly with customers, service advisors, and technical support teams via phone and email.
• Conduct regular team briefings, performance reviews, and support training and development of workshop staff.
• Ensure compliance with health & safety, manufacturer standards, and company policies.

Support warranty, recall, and campaign processes in conjunction with the service administration team.

The ideal candidate for the role must have commercial vehicle experience and will be able to organise the day to day running of the workshop and team members. Both good computer skills and communication is required.

Benefits of the Workshop manager:

• Permanent contract
• Basic Salary -50K
• 28 days holidays ( including bank holidays ) with further increases with length of service
• Company pension
• Free parking
• On-site parking

If you would like a private chat about Workshop Manager position before submitting your application, please contact Tony Gallagher at E3 Recruitment.