Workshop Controller

We are recruiting on behalf of a reputable, multi-franchise approved car dealership in Cardiff for the position of workshop controller. This is an excellent opportunity for an experienced professional to join a long-standing business with over 60 years of operation, offering a competitive salary package and substantial career development prospects. Benefits of the Workshop Controller: Up to £36,000 basic salary, dependent on experience Uncapped on-target earnings of £50,000 through hours sold and quality-based bonus schemes Personal company car Enhanced annual leave entitlement increasing with service, up to 25 days plus bank holidays Staff purchase discounts on parts, servicing, and labour Access to manufacturer-accredited training, with a goal for all new starters to qualify as Service Technicians within 12 months Workplace pension scheme Expenses-paid bi-annual staff events, including summer and Christmas parties Long-term career progression within a reputable dealership group Duties of the Workshop Controller: Oversee daily workshop operations for a team servicing an 11-ramp workshop Liaise with the Aftersales Manager to optimise workshop processes Communicate effectively with customers to understand and relay their requirements Monitor workshop and individual efficiency to meet key performance indicators Manage the allocation of work based on team skills and capacity Identify training needs and support team development as the Workshop Controller Coordinate between ..... full job details .....