Workshop Controller

We are currently recruiting for a Workshop Controller / Warranty Administrator on behalf of our client, a reputable main dealership located in Dunstable, Bedfordshire. This is an excellent opportunity for an experienced professional to join a growing automotive business and further develop their career within a well-established team.

Workshop Controller Vacancy Key Benefits:

• Basic salary of -34,000 with potential earnings of up to -40,000 OTE
• Company car scheme and pension scheme
• 22 days holiday plus Bank Holidays, with a day off for your birthday following successful probation
• Monday to Friday working hours, no weekends
• Manufacturer training and career development opportunities
• Opportunity to work with a successful and expanding dealership group

Workshop Controller duties:

• Allocate work to technicians based on skills, workload, and deadlines
• Lead and support a team of technicians, ensuring productive workshop operations
• Monitor workshop efficiency and ensure timely completion of repairs
• Check job cards and technician work for accuracy and completeness
• Cost additional work, support upselling initiatives, and ensure customer satisfaction
• Conduct vehicle health checks and liaise with Service Advisors to keep customers informed
• Process and submit warranty claims accurately and efficiently
• Manage warranty payments, credit notes, and warranty schedules to ensure compliance and cash flow

Workshop Controller / Warranty Administrator requirements:

• Proven experience as a Workshop Controller, Workshop Foreman, or similar role
• Supervisory experience managing technicians in a fast-paced environment
• Strong knowledge of vehicle repair processes and workshop procedures
• Previous warranty administration experience is desirable
• Excellent organisational, communication, and IT skills
• Ability to work under pressure and prioritise effectively
• Attention to detail and a problem-solving mindset

If you are a skilled Workshop Controller with warranty administration experience seeking a new role, this opportunity offers the chance to develop within a respected dealership group.

Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Dunstable and Bedfordshire, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

View Full Details