WORKSHOP CONTROLLER OTE: £45,000pa - £50,000pa Salary - £38,000pa - £43,000pa Working Hours - Monday-Friday 07:00-16:00 + 1 in 4 Saturdays 07:00-12:00 Location - Feltham Our client is seeking an experienced Workshop Controller with commercial vehicle experience for their successful and efficient workshop. Responsibilities of a Workshop Controller Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance. Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice. Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations Complying with Health and Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas Skills and Qualifications of a Workshop Controller Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred Ability to work calmly under pressure and manage a workshop Well-developed management and leadership skills A working knowledge of automotive technology, warranty systems and the brand would be beneficial The ..... full job details .....