Workshop Controller

Workshop Controller

Salary: -35,000 Basic + Performance Bonus
Job Type: Full-Time | Permanent

Are you an experienced Workshop Controller looking for your next challenge? We are recruiting on behalf of a successful multi-franchise dealership seeking a highly organised and motivated individual to oversee the day-to-day operation of a busy workshop.

Working alongside the Service Manager, you''ll be responsible for maximising workshop efficiency, ensuring exceptional customer service, and leading a team of skilled technicians in a fast-paced environment. Workshop Controllers typically manage technician workload, monitor productivity, maintain quality standards, and coordinate closely with service and parts departments to keep the workshop operating efficiently.

The Role

• Plan and allocate work efficiently to maximise technician productivity.
• Monitor workshop loading and ensure deadlines are achieved.
• Support and motivate a team of Technicians and Apprentices.
• Liaise with the Service and Parts departments to maintain a smooth workflow.
• Ensure all repairs are completed to manufacturer and company standards.
• Oversee quality control and maintain high levels of customer satisfaction.
• Monitor workshop performance, efficiency and profitability.
• Ensure Health & Safety and manufacturer compliance is maintained at all times.

About You

• Previous experience as a Workshop Controller within a franchised dealership.
• Experience working in a multi-franchise environment would be advantageous.
• Strong leadership and organisational skills.
• Excellent communication and problem-solving abilities.
• Ability to thrive under pressure in a busy workshop.
• Full UK Driving Licence.

What''s on Offer?

• -35,000 Basic Salary
• Attractive Performance Bonus
• Ongoing manufacturer and management training.
• Career progression within a growing dealer group.
• Company pension.
• Employee discounts.
• Supportive and professional working environment.

If you''re an experienced Workshop Controller who enjoys leading from the front and driving workshop performance, we''d love to hear from you.

Apply today with your CV for a confidential discussion.