Works Planner / Scheduler - Local Authority

Works Planner / Scheduler - Local AuthorityReading (Office-based, 5 days per week) Bennet Road, ReadingHourly rate: £14.59Contract Length: initially 4 months with a possibility of getting extendedAbout the RoleWe are working for local authority to recruit a Work Planner to support the delivery of responsive and high-quality housing services.This is a varied and fast-paced role combining administration and customer service. You will play a key part in ensuring housing repairs, maintenance, and inspections are managed smoothly, delivering a positive and reliable service to tenants, leaseholders, and stakeholders.If you are organised, proactive, and enjoy working in a customer-focused environment, this is a fantastic opportunity to make a meaningful impact within a public sector setting.Key ResponsibilitiesManage work orders and job tickets from initiation through to completionRaise, allocate, and close repair and maintenance jobs using internal systemsAct as a key point of contact for tenants, contractors, and internal teamsEnsure clear, timely, and professional communication to deliver excellent customer serviceMaintain accurate records and databases with a high level of attention to detailProduce and proofread documents, reports, and meeting minutesSupport performance monitoring through data collection and customer feedback analysisAssist operational teams to ensure efficient service deliveryIf you have the expertise and experience APPLY NOW alternatively contact Muzna ..... full job details .....