https://jobs.co.uk/job/works-planner-scheduler-customer-service-housing-reed--8adf5676-0f82-4536-8945-0fdbb6e9858b RSS feed for Works Planner / Scheduler / Customer Service (Housing) at Reed. en-gb Wed, 09 Sep 2026 01:08:25 GMT https://jobs.co.uk/job/works-planner-scheduler-customer-service-housing-reed--8adf5676-0f82-4536-8945-0fdbb6e9858b https://jobs.co.uk/job/works-planner-scheduler-customer-service-housing-reed--8adf5676-0f82-4536-8945-0fdbb6e9858b Mon, 07 Sep 2026 11:51:42 GMT Location: Reading | Salary: 10000-500000 Hourly | Type: Permanent | Works Planner/Scheduler/Customer Service (Housing) Hourly Rate: £14.59 PAYE / £18.80 Umbrella Location: Reading, RG2 Job Type: Temporary (3-month contract, subject to change) Working Hours: Full-time, 5 days a week Join our Housing Property Services Team as a Works Planner/Scheduler/Customer Service Officer. This office-based role is crucial in delivering efficient, high-quality maintenance and repairs services to our council housing stock. You will be instrumental in ensuring our tenants and leaseholders receive a reliable and responsive service. Day-to-day of the role: Manage work orders and job tickets from initiation to closure - raising, allocating, and closing jobs using our job management system. Communicate effectively with tenants, contractors, and colleagues to ensure a seamless and customer-focused service. Maintain accurate records and databases, handling all information with confidentiality and care. Produce and proofread documents, reports, and meeting minutes to a high standard. Support the collection and analysis of performance data and customer satisfaction feedback to enhance service delivery. Required Skills and Qualifications: Strong administration skills a... Permanent