Works Planner

Service Coordinator - Pangbourne (RG8) - Salary to £30,000Are you highly organised, customer-focused, and thrive in a role where no two days are the same?An exciting opportunity has arisen for a Service Coordinator to join a growing and professional engineering services business. Working at the heart of the Service Department, you''ll play a vital role in ensuring engineers are in the right place, at the right time, delivering exceptional service to customers across a variety of sites and projects.This is a fantastic opportunity for someone who enjoys balancing priorities, solving problems, and coordinating people and resources in a fast-paced environment. You''ll be the key link between customers, engineers, project teams, subcontractors, and suppliers, helping to ensure service delivery runs seamlessly from start to finish. As Service Coordinator, you''ll take ownership of engineer scheduling, service administration, and job management activities, ensuring operational efficiency while delivering outstanding customer experiences.This is a pivotal role where your organisational skills, attention to detail, and ability to think ahead will directly contribute to the success of the business and its customers.A bit more about the day to day Service and Engineer SchedulingCoordinate and schedule engineers for reactive call-outs, maintenance visits, and planned works.Manage engineer diaries to maximise productivity and service levels.Work closely with operational teams, project ..... full job details .....