Works Planner

Work PlannerLocation: West HamRate: Up to £20ph Contract: Temporary - 3 monthsFortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.We are currently working with a leading social housing organisation who are looking to recruit an experienced Work Planner to join their Planning and Scheduling Team on a 3-month temporary contract.The successful candidate will be responsible for coordinating and scheduling technicians working on reactive repairs across a large housing portfolio, ensuring jobs are completed efficiently and within agreed timescales.Key Responsibilities Coordinating the planning and scheduling of maintenance technicians carrying out reactive repairs.Managing technicians'' diaries and timetables to ensure jobs are completed within agreed timescales.Scheduling and allocating repairs to the appropriate operatives.Logging job information, data and notes accurately on the relevant systems.Monitoring emails and responding to queries in a timely manner.Escalating issues to the Team Leader where required.Monitoring outstanding repairs and ensuring maintenance issues are resolved within agreed service levels.Liaising with internal teams, operatives and customers to ensure effective communication.Providing a high level of customer service to residents and internal teams. Skills and Experience Previous ..... full job details .....