Workplace Services Manager

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Workplace Services Manager — London – Hybrid. Weekly travel to Reigate and Belfast (Q) required.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.About Just
We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.Date Posted:
16/09/2025Location:
LondonJob Type:
Full timeAbout The Role
We have an exciting opportunity for a Workplace Service Manager to join our People team, to support the Head of Workplace in all aspects of facility management delivery and contract management. This role will deliver our facility management services within our office portfolio, working with and managing our service partners to ensure high standards of health, safety and environmental compliance, and supporting on wider workplace initiatives such as carbon reduction, car and desk booking, etc.Key Responsibilities
Management of the Facilities Management contract ensuring delivery of first-class services, adherence to service level agreements and key performance indicators.Develop and maintain strong relationships with vendors, suppliers, and contractors to drive improvements to service delivery and drive innovation.Develop and maintain strong relationships with key business stakeholders, listen to feedback and take action to improve service delivery.Ensure all FM activities and services comply with local health, safety and environmental regulations.Oversee the delivery of all planned and reactive maintenance activity.Collaborate with legal counsel and procurement to review, select and appoint new suppliers and finalise contract terms and conditions.Assist with office relocations and general moves activity to ensure that core services run seamlessly.Control the property cost base and assist with budget planning.Skills And Experience
IOSH Managing Safely, NEBOSH General CertificateProven experience in facilities contract management or real estate environmentExperience managing contractors and suppliersKnowledge of building operations and maintenance procedures including mechanical and electrical servicesIn-depth knowledge of Health, Safety, and Environmental legislationDetail-oriented with excellent organisation and time management skillsExperience in budget preparation and managementStrong problem-solving skills and ability to work in a diverse and dynamic environmentExcellent communication and interpersonal skillsAbility to work collaboratively within defined deadlinesExperience in cost management and managing budgetsCompany Benefits
A Competitive Salary, Pension Scheme and Life Assurance25 Days Annual Leave plus an Additional Day on us for your BirthdayPrivate Medical Cover and Income ProtectionA generous and highly achievable bonus scheme – paid annually based on individual and company performance against targetsOpportunity to progress within your career both in-role and within the companyAccess to Headspace App, 24/7 Employee Assistance Helpline and on-site Health and Wellbeing resourcesEmployee Funded Benefits via Online Benefits Portal and other purchase optionsWhy Just?
At Just you’ll have the opportunity to develop your career while making a difference to the lives of those around you. We’re committed to building a more sustainable business and progressing against our Net Zero targets. We value diversity and fostering belonging, with a focus on DEIB and inclusive workplace practices.Be Bold. Be Brilliant. Be Just.Seniority level
Mid-Senior levelEmployment type
Full-timeJob ..... full job details .....