Workplace Services & Business Administrator

Job Purpose

To deliver an exceptional workplace experience for employees and visitors while providing efficient administrative and operational support across the office. Acting as a key point of contact, you will ensure the smooth running of workplace services, meeting rooms, facilities, and administrative functions.

Key Responsibilities



Workplace & Customer Service

• Act as the first point of contact for employees, visitors, and guests.
• Deliver a professional and welcoming workplace experience.
• Conduct regular floor walks to ensure office areas are clean, safe, and fully operational.
• Monitor meeting rooms and ensure they are set up to the required standard.
• Report and follow up on facilities, maintenance, and health & safety issues.
• Support workplace events and visitor management.

Business Administration

• Manage printing, scanning, photocopying, binding, filing, and archiving requests.
• Coordinate couriers, taxis, meeting room bookings, and video conferencing requirements.
• Process administrative requests including business card orders, document retrieval, and expense support.
• Maintain accurate records and complete data entry tasks.
• Provide general administrative support and complete ad hoc requests as required.

Teamwork & Communication

• Work closely with internal teams and service providers to deliver a seamless service.
• Communicate operational updates and escalate issues where necessary.
• Support colleagues and demonstrate flexibility in meeting business needs.

Skills & Experience

• Previous experience in office administration, workplace services, facilities, hospitality, or customer service.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise workloads.
• Proficient in Microsoft Office applications.
• Proactive, reliable, and able to work independently.
• Professional, positive, and adaptable with a strong attention to detail.

Personal Attributes

• Customer-focused and solution-oriented.
• Well organised and highly dependable.
• Team player with a "can-do" attitude.
• Able to work under pressure and manage multiple tasks effectively.
• Committed to delivering high standards of service.

This version is suitable for a recruitment advert or internal job description and keeps the focus on the key responsibilities without too much operational detail.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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