Workplace Experience Ambassador

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Ambassador to join the team located in London on a permanent basis. About the Role: This role provides a professional, engaging and interactive first point of contact for the building occupants with any operational queries/issues they may have. The role also provides an interface between clients and vendors, providing focus on key areas to ensure that a five star standard is maintained at all times, whilst ensuring that issues are proactively identified and addressed by all vendors that service the floor before the clients become aware of them. This position will: Develop and maintain client facing relationship.Proactively support and deliver a collaborative and cooperative environment across all vendors and all floors throughout Plumtree Court.Ensure bespoke service delivery of all Front of House facilities services throughout the campus.Act as the interface between all vendor operatives who provide an on-floor service for our customer, ensuring a seamless service delivery.Perform duties to maintain the GS /GWS standards whilst delivering a high level of personal client engagement.Continuously monitor and audit all designated client areas, including office floor and non-bookable meeting rooms, ensuring they are ''fit for business''. Key Accountabilities and Deliverables: Issue prevention and resolution: Carry ..... full job details .....