Workplace Engagement Manager VA2372

Overview

Role:

Workplace Engagement Manager VA2372 — AnabasLocation:

London (Office-based) |

Salary:

£55,000 per annum |

Contract:

Full-time, Permanent (Mon-Fri, 40 hours per week)Anabas is a dynamic national Facilities Management company focused on delivering outstanding workplace experiences for corporate office occupiers. This client-facing leadership role manages on-site logistics operations and delivers a 5-star customer experience for a prestigious client.Responsibilities

Provide exceptional front-line service, ensuring a warm, professional, and efficient experience for clients, staff, and visitors.Lead and manage the on-site Workplace Logistics team, covering services such as Floor Captains, AV provision, and Mailroom operations.Act as the primary point of contact for workplace occupants and visitors; build trusted relationships and address enquiries or concerns promptly.Ensure compliance with Health and Safety and Environmental legislation within the client’s office space.Align operational delivery with employee satisfaction and organisational objectives.Escalate issues promptly to the appropriate personnel to ensure swift resolution.Drive a positive workplace culture and motivate the team to deliver high service standards.About You / Qualifications

Experience in managing workplace logistics or facilities services within a corporate office environment.Strong leadership skills with the ability to motivate and develop a high-performing team.Excellent communication and interpersonal skills; confident building relationships with clients, stakeholders, and colleagues.Well-organised, proactive, and solutions-focused; knowledge of Health and Safety and Environmental legislation applicable to office environments.Required Qualities

Proven experience in a fast-paced, dynamic facilities management (FM) workplace environment, ideally within corporate office settings.Strong track record in managing day-to-day building logistics operations, including meeting room management, event setup, loading bay operations, manual handling, and office moves.Excellent client relationship management skills; ability to build trust, manage expectations, and address concerns confidently.Calm, decisive decision-maker who can manage conflict and operate under pressure.Exceptional problem-solving abilities with a proactive, solutions-focused mindset.Collaborative team player who can support other managers within the wider FM team to maintain high-quality service delivery.Strong operational awareness and a hands-on leadership approach to adapt quickly in a busy, client-facing environment.What We Offer

Competitive salary of £55,000 per annum33 days holiday (including Bank Holidays)Life Insurance (1 x annual salary)Employee Assistance Programme (EAP)Recognition and Reward schemesCycle to Work schemeRecommend a Friend schemeRegular company eventsTraining and development ..... full job details .....