https://jobs.co.uk/job/workforce-scheduler-multi-trades-recruitment--06f6bb77-8c63-4fbd-9b3f-0d03dd1d4ad3 RSS feed for Workforce Scheduler at Multi Trades Recruitment. en-gb Fri, 03 Jul 2026 21:57:38 GMT https://jobs.co.uk/job/workforce-scheduler-multi-trades-recruitment--06f6bb77-8c63-4fbd-9b3f-0d03dd1d4ad3 https://jobs.co.uk/job/workforce-scheduler-multi-trades-recruitment--06f6bb77-8c63-4fbd-9b3f-0d03dd1d4ad3 Thu, 02 Jul 2026 23:00:00 GMT Location: Chadderton | Salary: £14.49 - £14.50/hour | Type: Temporary | Multi Trades Recruitment -is looking for a reliable and organised- Customer Care Advisor / Planner -to join a busy Facilities Management team. This is a fast-paced role supporting planning and customer service operations, handling customer enquiries while coordinating engineers and operatives to ensure works are delivered efficiently and in line with service level agreements. About the Role: You will act as a key point of contact for customers, managing enquiries via phone, email, and internal systems, while planning and scheduling works for operatives. Key Responsibilities: Handle incoming calls, emails, and portal requests from customers Book and confirm appointments using internal systems (Castleton Maintain) Raise, update and close support tickets via CAFM systems Plan and schedule works for operatives and engineers Manage and update diaries to ensure efficient workflow Monitor and ensure SLAs are met Investigate and resolve customer queries and complaints Arrange follow-on appointments where required Maintain accurate customer records and databases Liaise with site teams, engineers, and stakeholders Carry out customer satisfaction surveys Manage ... Temporary