Workforce Planning Manager (DC / Logistics)

The role of Workforce Planning Manager (DC / Logistics) is accountable for defining and delivering the warehouse labour strategy, ensuring the right mix of permanent and agency resource to meet demand efficiently, compliantly, and sustainably. The role leads labour planning, agency workforce management, supplier governance, and cost control across all shifts, with authority to challenge decisions that do not align with forecast demand, cost efficiency, or governance standards.Quest Search and Selection are partnering with a leading international branded and own label fashion, lifestyle and entertainment brand. This business compromise of a multi-channel offer, which is available in-store, via 3 parties and online.The roles and responsibilities of this Workforce Planning Manager (DC / Logistics)role:Own and continuously optimise the warehouse labor model to align with demand and operational efficiency.Develop accurate labour forecasts based on volume, seasonality, and business trends.Make commercially sound headcount decisions to balance cost and service levels.Reduce reliance on agency labour through structured, long-term workforce planning.Drive agency performance through clear expectations, KPIs, and regular reviews.Improve cost visibility and ensure full transparency across labour spend.Partner closely with Operations and Finance to align on budgets and performance targets.Lead forward planning for peak and seasonal periods to ensure readiness.Ensure all suppliers align ..... full job details .....