Workforce Planning Executive

Reed Talent Solutions are hiring in Northampton!We''relooking to recruitWorkforce Planning Executivesto join our AngardStaffingdepartmentand support ourService DeliveryTeam! In this role,you''llengage with clients and candidates, managing staffing orders, taking calls, and orchestrating seamless workforce deployment. This is a full-time role (37.5 hours per week) working 5 out of 7 days on a rota basis, including early, late, and weekend shifts.This is a fixed term contract until December 2026.What''saWorkforce PlanningExecutive?A Workforce Planning Executive is a vital role in our service delivery to a key client, the Royal Mail.You''llbe managing the deployment and engagement of Angard workers at Royal Mail sites across the country, working directly with clients, site managers, and candidates. You''llbe:Managing our bespoke booking system,JoinedUpHandling incoming calls and emails from candidates and managersSupporting managers with utilising systems effectively Managing shift patterns and rotas as per site requirementsMaintaining positive working relationships with key stakeholders across the client groupWhat are we looking for?We''relooking for engaging, customer service professionals who are confident and committed to delivering an outstanding service to our clienton a daily basis.It''salso essential that you:Have demonstrable experience in a customer serviceenvironmentAre a strong communicator both over the phone and inwritingCan work effectively as part of ateamHave ..... full job details .....