https://jobs.co.uk/job/wholesale-service-desk-technical-advisor-south-east-water--2b15a03d-4d1d-499d-8183-9a2debf24b16 RSS feed for Wholesale Service Desk Technical Advisor at South East Water. en-gb Mon, 28 Sep 2026 17:16:31 GMT https://jobs.co.uk/job/wholesale-service-desk-technical-advisor-south-east-water--2b15a03d-4d1d-499d-8183-9a2debf24b16 https://jobs.co.uk/job/wholesale-service-desk-technical-advisor-south-east-water--2b15a03d-4d1d-499d-8183-9a2debf24b16 Sun, 27 Sep 2026 23:00:00 GMT Location: Snodland | Salary: £25948/annum | Type: Permanent | Summary: Provide excellent customer satisfaction by resolving customer''s problems quickly and accurately in professional manner whilst focusing on reducing complaints and repeat contacts. Are you highly motivated, resilient, and someone who always follows through on promises? If so, this could be the opportunity you''ve been looking for. As a Technical Advisor , you''ll be the calm in the storm for customers facing urgent water supply issues-like unexpected outages or low pressure. Using your quick decision-making and natural empathy, you''ll tackle problems head-on to deliver the best results, first time, every time. Whether you''re guiding a customer to a quick fix over the phone or coordinating with our field teams to get the job done, you will take true ownership of every situation. What You''ll Do Be the Voice of Calm: Act as the first point of contact for customers experiencing stressful, urgent water issues. Problem-Solve on the Fly: Listen intently, assess the situation quickly, and determine the best course of action. Coordinate Solutions: Own the customer journey from start to finish, collaborating with field teams when on-site investigations are need... Permanent