Wellbeing Service Manager (Carer Counselling Service)

Hours: 12 hours per week Base: Shipley office Salary: £32,000 £35,050 (Full time equivalent) We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service. This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability. Key Responsibilities Service Delivery and Coordination: Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer Assess needs and match carers appropriately with student counsellors/ volunteers Monitor the progress and outcomes of counselling support Support the coordination of wellbeing activities across all areas including staff wellbeing Student Counsellor/Volunteer Recruitment and Support Recruit student counsellors and volunteers in partnership with training providers Deliver in house induction and training to students/volunteers Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers Ensure students are working within ethical and professional boundaries Quality Assurance and Reporting: Maintain accurate and confidential ..... full job details .....