Welfare Officer

Welfare Officer 12 month FTC Location: Crowborough Salary: up to 35,000pa Job Type: Full-time, Permanent (48 hours per week - Days and Nights)About the RoleWe are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures.This role operates on a 48-hour week, consisting of 12-hour shifts:Day shifts: 07:00 - 19:00Night shifts: 19:00 - 07:00Key ResponsibilitiesProvide guidance and signposting to external services such as healthcare providers, shops, and support agenciesConduct regular welfare checks and site visits, reporting incidents, issues, and abscondersEnsure Service Users are moved on within required timeframesArrange transport and relocation of Service Users where requiredMaintain accurate records and ensure systems are up to dateManage a portfolio of accommodation properties and hotel placementsCarry out monthly inspections and report maintenance issuesEnsure properties meet health and safety standards at all timesCoordinate and carry out minor repairs where ..... full job details .....