Welfare Officer / Administrator

Welfare Administration Officer Welfare Officer - Full-Time (12-Month Contract) Hybrid working available (2-3 days office-based)Salary - £25,000 - £30,000 (Depending on experience)Join a small, dedicated team at a UK-based charity supporting individuals in need through regular and one-off financial grants. As Welfare Officer, you''ll be the primary point of contact for over 350 households receiving ongoing support, ensuring annual reviews are completed to maintain their eligibility. You''ll also contribute to wider welfare operations, including casework, administration, and volunteer engagement. Key ResponsibilitiesOversee annual reviews for all regular beneficiaries to ensure continued support.Stay informed on UK state benefits legislation (retirement and working age) and provide accurate guidance to beneficiaries. Share updates with the team and assist in sourcing relevant training.Maintain detailed and accurate records of beneficiary interactions and grant allocations.Prepare reports for one-off grant applications (Samaritan Grants) for bi-monthly committee review.Attend bi-monthly committee meetings in London to present casework and support decision-making.Process grant payments in line with committee decisions.Collaborate with the Welfare and Admin Assistant to ensure beneficiaries receive consistent contact and flag any concerns to management.Build and maintain positive relationships with volunteers, external agencies, and welfare contacts.Support the creation of ..... full job details .....