Welfare Benefits Advisor

Welfare Benefits Advisor £40,611.20 (plus optional car allowance of £2,750.28) Hybrid - Milton Keynes, Rushden, Peterborough or Boston Permanent, Full Time If you''re passionate about helping others and making a real difference, this could be the perfect role for you! As a Welfare Benefits Advisor at Amplius, you''ll provide practical, one-to-one guidance to help customers maximise their income and sustain their tenancies. You''ll work closely with supportive colleagues across housing, payment support, external agencies, and community teams to support customers'' financial wellbeing. Salary: £40,611.20 (plus optional car allowance of £2,750.28) Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 8.45am - 5pm Location: Hybrid with a weekly presence at one of our Rushden, Boston, Peterborough or Milton Keynes offices. This role will involve travelling to customer''s homes. Snapshot of your role Provide expert advice to customers on welfare benefits, income maximisation, and financial resilience. Support customers with benefit applications, reconsiderations, and appeals, liaising with relevant agencies. Conduct financial health checks and offer practical budgeting and money management guidance. Identify and assist customers at risk of arrears, fuel poverty, or financial difficulties. Promote access to banking services, affordable credit, and safe borrowing options. Maintain accurate case records, manage a personal caseload, and prepare clear written ..... full job details .....