Welcome and Service Team Member

Summary As the public face of our properties, you''ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £15,502.50 Contract/duration: Permanent Hours/working pattern: 22.5 hours/3 days a week. includes weekend work, bank holidays, possible evening work For this role, you''ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it''s like to work here Reporting to Hamish the Welcome Manager, you''ll be part of the Welcome team working at the Thames Valley Group which includes the following properties: Basildon Park, Greys Court and Nuffield Place. What you''ll be doing Day to day, you''ll deliver a great all-round customer service experience. You''ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You''ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service. ..... full job details .....