Welcome and Service Team Member

Summary As the public face of our properties, you''ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £13.25 per hour Contract/duration: Permanent Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You''ll work 780 hours per year and you''ll work Thursdays and Saturdays, with flexibility to work additional days as needed. For this role, you''ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it''s like to work here Reporting to the Senior Visitor Experience Officer, you''ll join a small, dedicated team working at Orford Ness. What you''ll be doing Day to day, you''ll deliver a great all-round customer service experience. You''ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You''ll have the chance to be involved in different aspects of the visitor experience - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role ..... full job details .....