Weekend Telesales Team Leader

Weekend Telesales Team LeaderSalary: £16.00 - £17.00 per hourHours: 22 hours per weekLocation: Part Office (Central Brighton) and Part Home We are looking for an experienced and hands-on Telesales Team Leader to manage a small inbound B2C sales team.This is an excellent opportunity for a motivated sales professional who enjoys coaching and developing people whilst remaining actively involved in customer conversations and sales activity.Working HoursFriday: Office-based, 9:00am - 5:00pmSaturday: Hybrid, 9:00am - 5:00pmSunday: Hybrid, 10:00am - 4:00pmThe Role As Team Leader, you will be responsible for overseeing the day-to-day performance of the sales team, ensuring excellent customer service and strong sales results. This is a hands-on leadership role, and you will be expected to support the team by taking customer calls and handling enquiries when required.Key ResponsibilitiesLead, motivate and support a small inbound telesales teamMonitor individual and team performance against sales targetsProvide coaching, guidance and ongoing development to team membersHandle customer enquiries and sales calls as requiredEnsure a high standard of customer service is maintainedAssist with scheduling, performance management and reportingIdentify opportunities to improve sales processes and team effectivenessAbout YouPrevious telesales or contact centre leadership experienceStrong sales and customer service skillsComfortable managing performance and coaching team membersConfident handling ..... full job details .....