Weekend Telesales Team Leader

Weekend Telesales Team Leader Salary: £16.00 - £17.00 per hour Hours: 22 hours per week Location: Part Office (Central Brighton) and Part Home We are looking for an experienced and hands-on Telesales Team Leader to manage a small inbound B2C sales team. This is an excellent opportunity for a motivated sales professional who enjoys coaching and developing people whilst remaining actively involved in customer conversations and sales activity. Working Hours Friday: Office-based, 9:00am - 5:00pm Saturday: Hybrid, 9:00am - 5:00pm Sunday: Hybrid, 10:00am - 4:00pm The Role As Team Leader, you will be responsible for overseeing the day-to-day performance of the sales team, ensuring excellent customer service and strong sales results. This is a hands-on leadership role, and you will be expected to support the team by taking customer calls and handling enquiries when required. Key Responsibilities Lead, motivate and support a small inbound telesales team Monitor individual and team performance against sales targets Provide coaching, guidance and ongoing development to team members Handle customer enquiries and sales calls as required Ensure a high standard of customer service is maintained Assist with scheduling, performance management and reporting Identify opportunities to improve sales processes and team effectiveness About You Previous telesales or contact centre leadership experience Strong sales and customer service skills Comfortable managing performance and coaching ..... full job details .....