Weekend customer service advisor

BDS are working with one of-the UK''s leading housing providers, who are currently looking to recruit a number 2 Customer Advisors to work at their Customer Service Centre in Chelmsford-

Hours of work: Saturday and Sunday 8am - 7pm

Contract: 12 month fixed term

Pay: Circa -16.00 per hour paye plus holiday pay

Your duties will include:

Acting as the first point of contact for tenants.

Assisting residents- to report emergency repairs, and raising these repairs on the-CRM

Liaising with subcontractors.

Assisting residents to make payments, such as for rent or service charges

Liaising with local Housing Officers to facilitate requests from their residents

Utilising excellent communication skills to resolve calls promptly and effectively.

The successful candidate will ideally have experience in housing and/or customer service with strong organisational skills and an excellent telephone manner.-

Apply now for-immediate-consideration!