Web and Digital Delivery Manager/Specialist

This is a hands-on digital delivery role responsible for leading a major website and member portal transformation programme. You''ll manage digital platforms, agency partners and user experience improvements to enhance member engagement and support wider digital growth. Client Details This is a not-for-profit B2B membership in London. Description Lead the delivery of a new website and member portal programme from discovery through to launch. Manage digital projects, timelines, budgets, risks and external agency relationships. Oversee the day-to-day performance, maintenance and optimisation of web platforms. Manage website integrations with CRM and third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist while promoting digital best practice across the organisation. Profile Proven experience delivering large-scale website and digital transformation projects. Strong project management skills, with the ability to manage multiple priorities. Experience managing digital agencies, suppliers and external development partners. Hands-on experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. ..... full job details .....