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Permanent

Web and Digital

London
money-bag £50000 - £53000/annum
Posted 6 days ago

This role leads the management and evolution of the organisation''s website and digital infrastructure, driving improvements in user experience, performance, and integration. It also plays a key part in shaping the digital roadmap, including AI adoption, analytics, and member engagement tools.

Client Details

Renowned membership organisation

Description

  • Oversee the technical management and continuous improvement of the organisation''s websites, including hosting, domain, and CRM integration.
  • Lead website enhancement projects and manage the relationship with external digital agencies to ensure strong ROI.
  • Drive SEO performance and deliver internal training on CMS and digital tools such as GA4, GTM, and SEMRush.
  • Identify and implement UX and CRO improvements, supporting campaign delivery and automation initiatives.
  • Advise on digital channel optimisation and support content deployment across platforms.
  • Integrate AI tools and automation to enhance user engagement and streamline digital workflows.
  • Provide regular reporting and insights to improve commercial performance and customer experience.
  • Champion best-practice digital activity, support team collaboration, and contribute to the organisation''s strategic goal

Profile

  • Proven experience managing websites, CMS platforms, and CRM integrations, with strong technical oversight and project delivery skills.
  • Confident in using analytics tools (e.g. GA4, GTM, SEMRush) to drive data-informed decisions and improve digital performance.
  • Skilled in SEO, UX, and CRO, with a track record of enhancing user journeys and increasing engagement or conversions.
  • Comfortable managing budgets, external agencies, and internal stakeholders to deliver high-impact digital projects.
  • Strong understanding of GDPR, accessibility, and digital compliance, with the ability to advise on best practice.
  • Familiar with tools such as Concrete5, MS Dynamics, Hotjar, Zapier, and Cvent, or able to quickly learn new platforms.
  • A collaborative team player who champions digital innovation and continuous learning across the organisation.
  • Excellent communicator with the ability to lead training, influence stakeholders, and align digital work with strategic goals.

Job Offer

  • -53,000
  • London Based
  • Hybrid
  • Benefits included

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