Waste Contract Supervisor

Salary: Competitive salary depending on experience, company van for both work and personal use other Veolia benefits.

Grade: 4.3

Hours: 40 hours per week

Location: Telford, TF1 7AD


When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



As a Contract Supervisor you''ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• 25 days of annual leave plus bank holidays with the option to buy an additional 5 days.
  
• Company Van with the option for personal use.
  
• Access to our company/people''s pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  
• Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.
  

What you''ll be doing;

• Supervising and supporting a team of up to 70 Drivers and Loaders to ensure the safe and efficient collection of waste and recycling from properties across the Telford and Wrekin area.
  
• Conducting crew safety checks, reviewing risk assessments, delivering toolbox talks and investigating safety concerns and incidents to keep our collection crews safe every day.
  
• Supporting the Transport Manager to ensure our fleet of vehicles is operated and maintained in line with company and legal requirements.
  
• Managing employee relations processes including absence management, performance reviews and investigations, as well as overseeing weekly manning, holiday requests and agency worker requirements.
  
• Managing crew workload and customer issues through our computer management system, and responding to enquiries from Telford and WrekinCouncil and residents.
  

What we''re looking for;

• Proven experience supervising people in a fast-paced operational environment, with the ability to lead, motivate and support a large team.
  
• A solid understanding of health and safety processes including incident investigation and risk assessment reviews, with a commitment to keeping people safe.
  
• Strong communication skills both verbal and written, with the confidence to handle and resolve queries and complaints from members of the public.
  
• IT literate, good customer service skills and the ability to manage multiple priorities at once.
  
• A full UK driving licence is essential. Cat C qualification as a minimum is essential.
  
• Previous waste industry experience and a Transport Manager CPC qualification would be a distinct advantage.
  

What''s next?

Apply today, so we can make a difference for generations to come.

We''re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we''re also transforming what it means to have a rewarding, purposeful career.

We''re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We''re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.