Warranty Officer

WARRANTY SPECIALIST Location: Chippenham Salary: £30,000 Basic Salary Hours: Monday to Friday, 9:00am - 5:00pm Job Type: Full-Time, Permanent Looking for a role where your warranty experience, attention to detail and customer service skills are valued? If you''re an experienced Warranty Specialist / Warranty Administrator looking for your next opportunity, this is an excellent chance to join a professional team in Chippenham. You''ll play a key role in managing warranty claims from initial submission through to resolution, ensuring claims are processed accurately and efficiently while maintaining excellent communication with customers and service partners. WHAT''S IN IT FOR YOU? £30,000 Basic Salary Monday to Friday, 9:00am - 5:00pm No Weekend Working Training and Career Development Opportunities Pension Scheme Statutory Benefits Full-Time, Permanent Position THE ROLE As a Warranty Specialist, you''ll manage warranty claims, repairs and customer communications, ensuring cases are handled accurately and within the required timescales. Key responsibilities include: Reviewing and processing warranty claims and supporting documentation Ensuring claims are accurate and processed efficiently Coordinating repairs, replacements and returns with service centres and vendors Communicating with customers regarding claim progress and resolutions Investigating recurring warranty issues and identifying potential corrective actions Maintaining accurate warranty databases and ..... full job details .....