Warranty Claim Inspector

Warranty Claim Inspector Basic salary 30,000 + annual bonus + benefits Based in Marden, Kent My client is an automotive parts supplier and they are looking to recruit a Warranty Claim Inspector to work within their after sales service department, office based in Marden. It''s a great opportubity for someone with hands on workshop experience but who wants to move into a more office based or customer related environment. The Role: In this role you''ll be handling warranty claims, reviewing each claim on it''s merit based on the information provided and assessing their technical validity and financial impact. It''s key to maintain accurate wrranty records, updatig regularly in SAP and managing your workload effecively. You''ll identify, investigate and escalate technical product issues, supporting fault diagnosis and corrective action where necessary. Communicating with customers and suppliers both verbally and in writing, and having technical report discussions. The role also includes product testing, evaluation and site visits to suppliers, customers or repairers to resolve technical or product related issues. The Person: We''re looking for someone who has a detailed knowledge of automotive parts and has worked in a workshop environment for at least 1 year Experience inspecting warranty parts would be fantastic but isn''t essential. You''ll need a NVQ in Vehicle Maintenance and Repair or equivalent. Communication is key so you need to be confident and comfortable ..... full job details .....