Warranty Advisor

Our client, a reputable main dealership in Dunfermline, is seeking a highly skilled Warranty Advisor to join their dedicated team. This is an excellent opportunity for an experienced-Warranty Advisor looking to advance their career in the automotive sector.

The Warranty Advisor role offers a competitive salary, clear career progression, and the chance to work with a supportive and professional management team.

Benefits:

• Basic salary of -28,000 with an OTE of -30,000
• No weekend work, promoting work-life balance
• Standard 42-hour working week
• Full training and ongoing development programmes
• Join a well-established, reputable dealership with a strong team ethos
• Supportive working environment with experienced management

Duties:

• Process warranty claims accurately and efficiently, ensuring high-quality standards
• Collaborate with colleagues, receiving training from current team members to ensure seamless workflow
• Organise and prioritise daily tasks to manage warranties effectively and meet deadlines
• Liaise with manufacturers, suppliers, and internal teams to coordinate warranty procedures
• Maintain detailed records and documentation of warranty claims
• Provide excellent customer service and support for warranty-related queries

Requirements:

• Proven experience as a Warranty Advisor or similar automotive warranty role
• Strong organisational and administrative skills with outstanding attention to detail
• Ability to quickly learn and navigate technical dealership systems
• Excellent communication skills to liaise effectively with internal teams and customers
• Knowledge of automotive industry processes and warranty systems
• Customer service experience within the automotive sector is desirable
• Relevant qualifications or certifications in automotive warranty management are advantageous

This Warranty Advisor vacancy offers a rewarding career opportunity within a forward-thinking dealership dedicated to high standards of customer service. If you are organised, detail-oriented, and passionate about the automotive industry, this Warranty Advisor role is for you.

Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering Dunfermline and-Fife today to discover more about this fantastic opportunity.

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