Warranty Administrator

Part-Time Vehicle Warranty Administrator | Swansea

Our client, a reputable franchise-approved car dealership based in Swansea, is seeking a Part-Time Vehicle Warranty Administrator to join their dynamic Service Department on a permanent basis. This role offers excellent long-term career opportunities within a large, multi-site dealer group, combined with flexible working hours to suit your lifestyle.

Benefits:

• Up to -13 per hour, dependent on experience
• Flexible part-time hours (25-30 hours per week); you choose your schedule
• 22 days annual holiday plus the 8 bank holidays, increasing with service length (pro-rata)
• Full manufacturer-accredited training
• Company pension scheme
• Staff purchase discounts on vehicles, parts, and servicing
• Car benefit scheme for employee and immediate family
• Life assurance
• Progression opportunities within a leading dealer group

Duties:

• Prepare warranty claims for submission to manufacturers and ensure timely processing
• Review and clear weekly statements, query overdue claims, and resolve discrepancies
• Ensure all documentation complies with manufacturer standards and internal policies
• Accurately prepare invoices and warranty claims, managing open deals and administration of job card write-ups
• Complete all repair order documentation accurately and thoroughly
• Deal promptly with policy claims and ensure correct customer reimbursements
• Maintain control over returned materials and reconcile warranty credits with precision
• Assist with general administrative functions within the department

Requirements:

• Previous experience in an administrative role within the automotive industry, preferably with vehicle warranty administration
• Strong organisational skills and the ability to prioritise in a fast-paced environment
• Excellent communication and interpersonal skills to build strong relationships with colleagues and customers
• Familiarity with the Kerridge dealer management system is advantageous but not essential
• A proactive approach and attention to detail ensuring accuracy in all tasks

This position offers a fantastic opportunity for a motivated individual seeking flexible hours and a stable, long-term career with a respected automotive dealership.

The role is ideal for someone with prior automotive administration experience keen to join a supportive team.

Contact Consultant Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Swansea and South Wales, today to discover more about this fantastic opportunity.

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