Warranty Administrator

An opportunity has arisen at our client's Oxford Depot for a Service/Warranty Administrator to assist in the day to day running of the Service Reception.

Your role as Service Administrator / Warranty Administrator:

• Dealing with all aspects of the invoice process and system
• To ensure that claims are processed correctly and efficiently
• Follow up on completed warranty repairs
• Managing invoice amounts and warranty payments
• Check & Raise Pro-forma Invoices for customers
• Liaising with Customers, Management and Technicians
• Ensuring a high level of customer service and satisfaction.

The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial, however you will need to be computer literate and be comfortable with MS Office products.

Hours 09.00 – 17.30 Monday to Friday will be required to work one Saturday in three 08.00- 12.00 which is paid as overtime.

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