Warranty Administrator

Warranty Administrator Manchester Salary - £30,000 to £35,000 per annum Monday to Friday 8am to 5pm (1 in 4 Saturday mornings) Description: My client is a leading Commercial Vehicle dealership in Manchester is looking to recruit a proactive individual to join their service admin team. Located at the Manchester or Brighouse site there is an opportunity on permanent days. As a proactive member of the dealership''s team you will be required to contribute towards an efficient operation, ensuring customer satisfaction at all times. Key Responsibilities: Warranty Claim Management: Processing, submitting, and tracking warranty claims for repairs and replacement parts. Record Keeping: Maintaining detailed records of all warranty claims, payments, and relevant documentation. Communication: Interacting with manufacturers, customers, service departments, and other relevant personnel to ensure smooth claims processing. Compliance: Ensuring all warranty claims adhere to manufacturer guidelines and regulations. Problem Solving: Investigating and resolving any discrepancies or issues related to warranty claims. Parts Management: Coordinating the procurement and return of warranty parts. Customer Satisfaction: Ensuring customers are informed and satisfied with the warranty process. Financial Management: Invoicing warranty jobs and managing warranty debt. Reporting: Generating and analysing warranty reports to identify trends and areas for improvement. Experience Required: The ..... full job details .....