Warrant Case Manager

An exciting new role has opened up working for one of the UK s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. Their Head Office is based in Stratford upon Avon. This is a full-time position working from their Head Office. Benefits Monday to Friday 40-hour week with 1 hour for lunch 28 days holiday (including Bank holidays). Additional 1 days annual leave for each year worked. Christmas shut down usually from 24th December 2nd January. A Love to Shop voucher on your Birthday every year. Free on-site parking / fully paid nearby parking when office based. All IT equipment provided and the tools to do the job. Regular training, coaching and career development planning. Private pension contributions. Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services. Annual salary review. Annual profit-related bonus scheme. Job Purpose The role of the Warrant Case Manager will be to monitor and support the Warrant and Revenue Account Managers to ensure efficient and timely completion of warrant visits. Primarily, supporting and taking ownership of accounts where there is the need to escalate due to on site issues. This could include helping the Field Representative (at site) to consider alternative options to complete their work, offer guidance and support to the internal team who need to give an instruction to the on-site team, consider ..... full job details .....