Warehouse Operations Manager

Main Purpose of the Role To lead, optimise and continuously improve warehouse operations by driving a high-performance culture, ensuring outstanding service delivery, and aligning daily activities to organisational goals. This role is responsible for operational excellence, strategic planning, people leadership and financial stewardship across the warehouse function. Shift : 23:00-08:00 Key Responsibilities Leadership and People Development: Lead, coach and develop Warehouse Supervisors to deliver operational excellence and consistent leadership across all shifts. Foster an environment of accountability, resilience and adaptability within the team. Support recruitment, selection and onboarding to build a high-performing operational team. Oversee appraisal processes, competence assessments and ongoing development frameworks. Operational Excellence and Continuous Improvement: Analyse complex operational challenges and implement pragmatic, effective solutions. Promote and uphold company values across all warehouse activities. Drive best-practice logistics processes, ensuring consistency and continuous improvement. Prioritise workflows across multiple warehouse processes to maximise efficiency and service quality. Ensure inbound and outbound schedule adherence while maintaining productivity and service targets. Performance, Data and Reporting: Analyse daily performance metrics, identify performance gaps and set measurable improvement targets. Set, review and assess KPI ..... full job details .....