Warehouse Manager

Role: Warehouse Manager Location: Poling, West Sussex Salary: £45,000 - £50,000 DOE + Performance Bonus Hours: 40 hours per week (Full-Time) Are you an operational leader who thrives in high-consequence, time-critical environments? Our client is seeking a strategic, proactive Warehouse Manager to drive operational excellence, elevate team performance, and safeguard customer service promises across all dispatch streams. Key Responsibilities: Strategic Operational Leadership: Lead, develop, and empower managers and team leaders to own daily outcomes and drive continuous process improvements. On-Time Dispatch Excellence: Protect OTIF delivery targets across daily standard orders, urgent time-critical orders, and international shipments. Proactive Resource Planning: Review daily sales orders early to adjust staffing dynamically and prevent dispatch slippage before it occurs. Inventory and ERP Management: Leverage Microsoft Business Central (ERP) data to optimize layout, resourcing, and stock control toward a 98% inventory accuracy target. Quality Assurance Culture: Embed robust incoming goods and pre-dispatch QC inspections to eliminate defects and protect brand reputation. Continuous Improvement (LEAN): Apply root-cause analysis to inventory and quality variance to boost gross margin by 1% and reduce repeat issues. Cross-Departmental Collaboration: Provide daily morning updates to Customer Care on dispatch progress to support transparent customer ..... full job details .....