Warehouse Management System Functional Support Analyst

This specialist business management software company are looking for an experienced WMS Functional Analyst, to help customers and employees understand the unique software and take them through the journey. The key responsibilities of this role will be the main point of focus from pre-sale, through implementation and after implementation training and support. You must be able to train customers with a variety of technical abilities. The role would suit a current warehouse IT functional Support, or someone with 4+ years of working in a warehouse environment and using a WMS in a Super user capacity. The need to have a passion for educating others and have great presentation and communicate skills. The role is a hybrid role, with the occasional working in the office in the Midlands or on site. Key responsibilities: Plan and execute the implementation of the WMS across the company and their customers both new and existing. Responsible for every aspect of the WMS support management, offering a high-level support to all. Manage projects for inception to implementation, including all the training documentation. Work with the business to determine the optimal and cost-effective solution for the individual new and existing clients. Core skills and experience for the role: 4+ years experience, working in a warehouse and using a WMS. Experience in providing training for others on the complex systems. Proven experience of offering high level support to either internal staff or ..... full job details .....