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Permanent

Waiting List Administrator

Glasgow
money-bag Negotiable
Posted Yesterday

Aces Eye Clinic is a leading provider of eye care services, committed to delivering excellence, compassion, and precision in ophthalmic care. We pride ourselves on providing friendly, professional service and using cutting-edge technology to support patient care.We are seeking a dedicated, organised, and customer-focused

Administrator

to join our team and support the smooth running of the clinic’s operations.Overview

As an Administrator at Aces Eye Clinic, you will be a key point of contact for patients, staff, and external partners. You will manage administrative tasks, support clinical staff, ensure efficient patient flow, and help maintain a welcoming and professional environment.Responsibilities

Answer phones, and manage enquiries professionallyBook and confirm appointments, manage schedules and diariesMaintain patient records and data entry (ensuring confidentiality and compliance)Liaise with clinicians, staff, and external providers (e.g. labs, suppliers)Support general office tasks (filing, photocopying, scanning, mail)Assist with clinic communications, letters, emails, and patient correspondenceRequirements

Previous administrative or office experienceStrong customer service skills, friendly and professional mannerExcellent organisational skills and attention to detailGood IT skills: MS Office (Word, Excel, Outlook) and ability to learn new systemsGood verbal and written communication skillsAbility to multitask and prioritise under pressureExperience in the healthcare or ophthalmic fieldFamiliarity with medical/clinic management softwareWhat We Offer

Friendly, supportive team environmentOpportunities for training and developmentChance to make a real difference in patients’ livesAces Eye Clinic is committed to equal opportunities. We welcome applications from all suitably qualified individuals, regardless of ..... full job details .....

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