https://jobs.co.uk/job/volunteer-experience-officer-poole-1538ph-bond-williams--7e86c240-94bf-4a68-93bf-2e001a604f32 RSS feed for Volunteer Experience Officer - Poole- £15.38ph at Bond Williams. en-gb Thu, 18 Jun 2026 08:38:20 GMT https://jobs.co.uk/job/volunteer-experience-officer-poole-1538ph-bond-williams--7e86c240-94bf-4a68-93bf-2e001a604f32 https://jobs.co.uk/job/volunteer-experience-officer-poole-1538ph-bond-williams--7e86c240-94bf-4a68-93bf-2e001a604f32 Tue, 16 Jun 2026 11:52:06 GMT Location: Poole | Salary: 15.38-15.38 Hourly | Type: Permanent | Volunteer Experience Officer - Poole- £15.38ph Are you a customer service professional who enjoys building strong relationships and supporting volunteers and community networks? Do you thrive in a fast-paced, target-driven environment where no two days are the same? We''re looking for a Volunteer Experience Officer to join a busy Volunteer Experience Team on a permanent basis. This role is available on both full-time and part-time hours.What you''ll be doingYou''ll be the first point of contact for volunteers and supporters, providing excellent customer service and ensuring a high level of engagement and satisfaction.Key responsibilities include:Handling enquiries via phone, email, and postSupporting volunteer engagement and stewardship activitiesCoordinating fundraising and event materials and resourcesAssisting with payments, memberships, and general administrative processesProcessing purchase orders, expenses, and supplier paymentsMaintaining accurate records and databasesSupporting event administration and coordination tasksHandling and resolving complaints professionallyWorking collaboratively with internal teamsWhat we''re looking forProven customer service experience (contac... Permanent