Voids Repairs Manager

Voids Repairs Manager

Location: Darby Close, Cheney Manor Industrial Estate, SN2 2PN
Start Date: ASAP
Contract Duration: 6+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay rate: £ 35.00 per hour
Job Ref: OR12111
 
Responsibilities

• Manage vacant property repairs and minor aids and adaptations with a customer-focused approach.
• Ensure empty homes are repaired and relet quickly in line with the Vacant Property Relet Standard.
• Deliver minor adaptations according to service standards to facilitate easier living for tenants.
• Manage expenditure within the allocated budget.
• Ensure all building work complies with the latest Health and Safety, and Construction Design and Management Regulations.
• Maintain high tenant satisfaction and minimize the impact of empty homes on neighborhoods.
• Conduct stock surveys and update computer records for business planning.
• Ensure services are efficient, continually improving, and responsive to tenants' and residents' changing needs.
• Coordinate with Lettings and Tenancy Services to ensure quick reletting of homes.
• Keep Void Policy and Procedures up to date and ensure compliance.
• Track and monitor vacant properties with stage targets for the relet process.
• Maintain a comprehensive Relet Standard agreed with tenants.
• Manage pre-void surveys, scheduling repairs, and post inspections to ensure compliance with procedures and contract conditions.
• Conduct Stock Condition Surveys and risk assessments following the Housing Health & Safety Rating System (HHSRS).
• Manage specialist surveys such as Energy Performance Certificates, Structural Survey Condition Reports, and Asbestos Surveys.
• Conduct ongoing tenant satisfaction surveys and benchmark results on the relet process.
• Maintain an up-to-date Welcome Pack for new tenants.
• Update information for new tenants and implement recharges for damaged properties.
• Deliver minor adaptations within the repairs and maintenance contract.
• Manage the vacant property revenue budget and control expenditure following delegated authority and the Council's Financial Regulations.
• Ensure health & safety compliance in accordance with The Construction (Design and Management) Regulations 2007 (CDM).
• Prepare estimates for major repairs, value work in progress, and negotiate prices for variations.
• Manage the surveying, approval, and acceptance of new domestic properties for purchase by the Council.
• Ensure compliance with Control of Asbestos at Work Regulations 2006.
• Respond to void repairs complaints and service delivery enquiries related to the Council's housing stock.
• Identify strategies, new initiatives, and concepts for void repairs solutions.
• Attend locality, public, and tenant meetings, preparing reports and providing verbal advice on technical policy matters.
• Provide evidence to the Police and Judiciary on relevant issues and attend court as a witness on behalf of the Council.
• Manage fleet issues following the Council's Drivers policy.
• Participate in policy and procedure changes as required.
• Respond to MP, Councillor, Partner, and public inquiries within agreed council targets.
• Test and manage IT packages within the Voids teams to enhance efficiency and performance.
• Recruit, motivate, and develop staff to maintain an effective workforce aligned with the Council's Vision and behaviors.
• Manage and implement council policies, procedures, and statutory obligations.
• Assist with the council's strategic and statutory duties related to homelessness and housing needs.
• Engage in equality and diversity training and promote best practices in all work areas.
• Discuss personal training needs with a line manager and participate in the Council's Performance Appraisal scheme.
• Undertake additional duties within the post's grading level.

Person Specification

• Minimum of 2 years experience managing staff.
• Experience in managing budgets and expenditure.
• Detailed knowledge of construction health and safety and the duties of Construction Design and Management coordinator (CDM-c).
• In-depth knowledge of planning and building regulation legislation.
• Familiarity with relevant legislation and good practices.
• Proven commitment to partnership working and engaging service users in service development.
• HNC or equivalent in Construction or equivalent evidenced, time-served experience.
• Current Full Driving Licence.

 
DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.        

View Full Details