https://jobs.co.uk/job/voice-ai-lead-architect-data-architecture-banking-ibsc--732e91f3-10e2-4c48-b665-5dadea8307ea RSS feed for Voice AI Lead Architect (Data Architecture) - Banking at iBSC. en-gb Wed, 17 Jun 2026 15:34:23 GMT https://jobs.co.uk/job/voice-ai-lead-architect-data-architecture-banking-ibsc--732e91f3-10e2-4c48-b665-5dadea8307ea https://jobs.co.uk/job/voice-ai-lead-architect-data-architecture-banking-ibsc--732e91f3-10e2-4c48-b665-5dadea8307ea Wed, 17 Jun 2026 11:51:48 GMT Location: Manchester | Salary: 500.00-500.00 Daily | Type: Contract | Role Summary We are seeking a seasoned Voice AI Lead Architect with strong Data Architecture expertise to lead the design and implementation of next-generation Voice/Agentic AI solutions for a leading banking client on GCP. This role combines conversational AI, data strategy, and customer engagement, acting as a trusted advisor to drive intelligent, data-driven IVR transformation. Key Responsibilities Act as the onsite Voice AI and Data Architecture lead, building strong relationships with banking stakeholders across business, data, and IT teams. Design and deliver Voice AI/Agentic IVR solutions leveraging: Google CES/CXAS, Dialogflow CX/CCAI Vertex AI (LLMs, RAG, agent frameworks) Define and implement enterprise data architecture for Voice AI: Conversation data pipelines (Real Time + batch) Integration with data lakes, warehouses (BigQuery) Customer 360 and contextual data enablement Build RAG-based knowledge systems integrating structured and unstructured banking data. Architect data-driven decisioning for voice agents (personalization, next-best action, fraud detection signals). Ensure integration with core banking, CRM, and analytics platforms. Establish data governance, l... Contract