Visitor Operations Manager - Infrastructure and Projects

It''s knowing you have everything in place to deliver an outstanding visitor experience. Our Visitor Operations team help hundreds of thousands of visitors from around the world enjoy the magnificent buildings and works of art at Buckingham Palace. At the heart of this enthusiastic and dedicated team, you''ll support the Head of Visitor Operations to deliver on the operational elements of the visitor experience. Key responsibilities: Taking ownership of the summer temporary build programme, you''ll act as the main point of contact for contractors and work closely with temporary build teams, architects and Property colleagues to oversee the build of temporary structures to support operational changes, ensuring public areas, signage and temporary equipment are well designed and fit for purpose. You''ll coordinate adaptations to visitor routes and operational procedures to support the Buckingham Palace Reservicing Programme, all while ensuring public access continues safely and smoothly. You''ll raise purchase orders, manage budgets and deliver projects on time through effective collaboration with internal teams and external partners. You''ll act as a Duty Manager during the Summer Opening, overseeing daily operations across the State Rooms and Gardens to ensure exceptional visitor care, safety, and a smooth running of the site. You''ll support the Head of Visitor Operations by helping to manage visitor security infrastructure across London sites, liaising with Security, ..... full job details .....