Visitor Experience Supervisor

Your new company Hays are working with the Northern Ireland Assembly to recruit for a temporary Visitor Experience Supervisor Your new role The Visitor Experience Team is charged with ensuring all those who visit Parliament Buildings are welcomed and assisted positively.The role of the Visitor Experience Supervisor is to assist in leadership, operation and development of the team responsible for provision of high-quality visitor experiences and services in Parliament Buildings.The Visitor Experience Supervisor is part of the team and will be responsible for meeting and greeting all visitors to Parliament Buildings and carrying out reception duties. The Visitor Experience Supervisor provides a range of guided tours of Parliament Buildings, requiring the postholder to be mobile.The postholder is also responsible for providing operational support for events that take place in the building. This includes working with organisers, Members and internal colleagues.Work Pattern:The duties of this post require attendance at Parliament Buildings on each working day. There may be occasional scope for working at home, subject to business need and at the discretion of the Head of Business.The standard working week is 37 hours (excluding meal breaks) across 5 days, Monday to Saturday. The hours of work each day will be scheduled between 8.00am and 6.00pm. Working hours will be dictated by the mode of operation of the Northern Ireland Assembly (the Assembly) and will involve work into late ..... full job details .....