Virtual Team Supervisor

Come and join us as a Virtual Team Supervisor to lead, motivate, and develop our remote team of Virtual Bathroom Designers within the TBS Virtual Showroom.The role: As the Virtual Showroom Supervisor, you will lead the day-to-day operations and ensure the smooth running of the TBS Virtual Showroom proposition. You will be actively involved in all team activities, ensuring every team member identifies and capitalizes on sales opportunities while providing perfect solutions for our customers.You will work closely with your line manager to identify development opportunities that improve both the colleague and customer experience, ensuring we offer a flexible, best-in-class service. This role involves managing end-to-end virtual sales journeys and serving as a point of escalation for the team.Key Responsibilities: Drive Sales Performance by exceeding sales and margin targets while maximising opportunities in the virtual environment. Lead and Inspire the team by providing coaching and guidance to a team of 5+ reports to exceed KPIs.Manage team rotas, appointment schedules, and internal communications.Oversee the virtual sales journey to ensure a positive experience for every customer. Manage recruitment, onboarding, and retention while fostering a remote community. Identify and implement opportunities to enhance the virtual showroom experience and drive growth. Industry Expertise- Stay up-to-date on bathroom design trends and technologies to keep the team informed.You: As the ..... full job details .....