Victim & Witness Care Team Leader

Overview

Victim and Witness Care Unit Team Leader: This exciting role involves supervising a team of Witness Care Officers. As a first line supervisor, you will train and support the team whose main responsibility is to promote and support victim and witness care throughout the victim and witness journey. You will jointly manage a team of 28 Witness Care Officers to ensure the team delivers a high standard of service provision under the Witness Charter and the Victims Code of Practice. The role includes close partnership working with different Criminal Justice agencies including the Crown Prosecution Service and HMCTS. We welcome your interest in joining our Police Force and value leaders who put the public’s needs at the heart of everything they do and want to make a difference. The successful candidate will assist the Unit Manager with the day-to-day running of the unit, motivating others to perform well, and ensuring a high quality support service is provided to Victims and Witnesses in Surrey and Sussex Police.Responsibilities

Supervise a team of Witness Care Officers and act as a first-line supervisorTrain and support the team to promote and deliver victim and witness care throughout the journeyJointly manage a team of 28 Witness Care Officers to meet service standards under the Witness Charter and Victims Code of PracticeFoster close partnership working with Criminal Justice agencies including the Crown Prosecution Service and HMCTSAssist the Unit Manager with day-to-day running of the unitMotivate the team to perform to a high standard and ensure a high quality support service for Victims and WitnessesQualifications

Well-developed interpersonal and verbal communication skillsExperience in leading a team and working in an administrative roleIT experience as case management within the unit is computerisedProven ability to prioritise responsibilities and be flexible as part of a teamBenefits

Career progressionContributory pension scheme (LGPS)Generous annual leave allowanceDiscounts for everyday spendOn-site gyms and a range of sports clubsGenerous and supportive parental leaveFinancial and mental wellbeing guidance and ..... full job details .....