Venue/Visitor/Volunteer Experience Manager Temporary

6 months£35k pro-rated for 6 months and a 4 day week4 days per week (to include a Saturday)Exp working within a Museum or other cultural/historical site would be beneficialPooleJob OverviewTo manage and develop a team focused on delivering efficient services to meet well-defined deliverables, whilst ensuring budget management, cost effectiveness and supporting maximum financial reward . This role operates under the direction of a manager.We are seeking an experienced and dynamic Venue Manager to oversee the daily operations of our client''s exciting, gallery, museum and event space in Poole. The successful candidate will be responsible for ensuring the smooth running of the different spaces and galleries and occasional events, maintaining high standards of guest service, and leading a dedicated team. This role offers an exciting opportunity to manage a vibrant venue, foster excellent visitor relationships and contribute to memorable experiences for our guests. The ideal applicant will possess strong management skills, a background in visitor/venue management, and a passion for delivering exceptional visitor services.ResponsibilitiesOversee all aspects of operations, including historical site, galleries, setup and execution.Act as a technical reference and escalation point for the team, resolving operational and non-standard issues and providing advice and guidance on processes and procedures so that staff are supported in their roles and issues are resolved ..... full job details .....