Vehicle Damage Assessor

Job Summary We are seeking a detail-oriented and customer-focused Vehicle Damage Assessor to join our team. The successful candidate will be responsible for evaluating vehicle damage, providing accurate assessments, and delivering exceptional customer service. This role offers an excellent opportunity to utilise your mechanical knowledge and sales skills within a dynamic environment. The position is paid and ideal for individuals passionate about automotive repair and customer satisfaction. Responsibilities Conduct thorough inspections of damaged vehicles to assess the extent of repairs needed Prepare detailed reports outlining damage, repair estimates, and recommended actions Communicate findings clearly to customers, insurance companies, and repair teams Upsell additional services or repairs where appropriate to enhance customer satisfaction and business revenue Handle cash transactions accurately when processing payments or deposits Maintain organised records of assessments, repairs, and customer interactions Collaborate with technicians and other team members to ensure efficient workflow and quality standards are met Provide excellent customer service by addressing questions, concerns, and providing professional advice Qualifications Proven experience in vehicle assessment or related automotive roles is desirable Mechanical knowledge with the ability to identify vehicle damage accurately Strong customer service skills with a professional demeanour Ability to upsell ..... full job details .....