Vehicle Damage Assessor

OverviewAre you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family?ResponsibilitiesTheRole:Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction.Carry out computerised estimates using AudatexCommunicate with customers to provide repair information and an indication of completion timeCompile all relevant information and complete supporting documentationRecord all estimate / repair information on the Advance systemMonitor progress of the vehicle through the repair processNegotiate estimates with the Aviva Engineer when requiredDiscuss claim related issues with the Aviva EngineersTo identify opportunities for non-insurance related repairsTo conduct mobile and drive by estimatesTo maintain and secure allocated equipmentTo assist other team members as and when requiredQualificationsDesirable qualifications and experience:Experience in general production or automotive body repair environmentBe able to lead, motivate and inspire your teamExcellent communication and interpersonal skillsAbility to work to group and site key performance measuresEmbed a team working cultureAble to identify the cause of issues and blockages, ..... full job details .....